Privacy Policy & Cookies
LAST UPDATED: October 28th 2020
This statement (“Privacy Policy”) explains what we do with students’ personal data which we receive through the educational services (the, “Services”), provided by TheArabiClub.com and how students enrolled on a course provided by TheArabiClub.com can exercise their rights over it.
About Us
Our Site is owned and operated by TheArabiClub.com, a limited company registered in England under company number , whose registered address is. Our VAT number is
How to contact us
If you have any questions about Our Site or this Privacy Policy or any questions or concerns about the information in this Privacy Policy, or about our handling of personal data more generally, or if you would like more detailed information, you should email us at , please contact Us by email at admin@thearabiclub.com
Or write to us at [] for the attention of “Privacy Officer”.
The information we collect about you and why we collect it
Depending upon your use of Our Site, TheArabiClub.com registration forms require users to give us contact information (like their name, Email, and postal address) and personal information (age, native language, religion, etc.). Contact information from the registration forms is used to get in touch with the user when necessary and keep a track record of his/her performance on the courses. Personal information is used to assess the needs of users.
If you are a parent or a guardian creating an account for your child, information about your child (“Personal Data”) will be collected like (The child’s name, Date of Birth, The child’s gender,…etc.)
Your rights and how to exercise them
You have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data
- The right of access to the personal data We hold about you
- The right to rectification if any personal data We hold about you is inaccurate or incomplete
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you
- The right to restrict (i.e. prevent) the processing of your personal data
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation)
- The right to object to Us using your personal data for particular purposes
- Rights with respect to automated decision making and profiling.
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided under section 16 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- If we are processing your Personal Data on the basis of your consent, you have the right to withdraw that consent at any time, in which case we will stop that processing unless we have another legal basis on which to continue. In some cases, the only way for TheArabiClub.com to stop that processing would be through terminating your accounts. TheArabiClub.com will request your confirmation before terminating your account, through the email address through which you request to withdraw your consent. If you do not provide written confirmation within 21 days for TheArabiClub.com to terminate your account, your request to withdraw your consent will be considered cancelled.
- In order to protect you and others, we may require you to prove your identity before you exercise these rights.
- If you are unhappy with how we have handled your Personal Data, you have the right to complain to your local data protection authority.
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
How Do We Use Your Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.
Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your Account
- Providing and managing your access to Our Site
- Personalising and tailoring your experience on Our Site
- Supplying Our products and/or services to you (please note that We require your personal data in order to enter into a contract with you)
- Personalising and tailoring Our products and/or services for you
- Replying to emails from you
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on the unsubscribe link at the base of emails or by emailing us directly requesting your email address to be removed from our mailing list
- Market research
- Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message or post with information, news and offers on Our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
How long we will keep your Personal Data
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Some or all of your data may be stored outside of the UK or European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
Who we share your Personal Data with?
We may from time to time share your Personal Data with the following parties for the purpose of improving course content, and improving marketing operations:
- The internal course management team;
- The internal marketing team; and
- The internal leadership team.
- Third parties we partner with for the purposes of course creation, operation, or evaluation (including instructors, teaching assistants, and personnel from organizations that partner with TheArabiClub.com for the purpose of a course you are enrolled in) and marketing agencies we partner with for TheArabiClub’s specific marketing needs. All third parties who receive personal data from TheArabiClub.com sign a data processing agreement with TheArabiClub.com that mandates they use your Personal Data only for the purposes for which TheArabiClub.com contracted them and in accordance with GDPR or any other applicable data regulations, and that the third party deletes your personal data within 10 days of the termination or completion of the contract.
We may also from time to time share your Personal Data (in an anonymised form) with external educational researchers for the purpose of conducting educational research.
Changes to this policy
Except to the extent limited by applicable law, we reserve the right to update this policy to reflect changes to our information practices by prominently posting notice of the update on our Services, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to this policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review this policy periodically. If we make any changes to this policy, we will change the “Last Updated” date above.
Our Use of Cookies
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are described below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and/or services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
- Before Cookies are placed on your computer or device, you will receive a pop-up prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first party Cookies and block third party Cookies.]
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
